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Services

1.  Staying ahead of the curve - Integrated, accessible systems
Web and networking technology has radically changed the way companies do business. You are provided with unprecedented opportunities to:
  • Serve and contact your customers, suppliers, and employees
  • Stay on top of all your operations
  • Provide information, feedback, and support to your customers, suppliers, and employees


To take advantage of these opportunities takes planning, design, and integration.

Most of our clients have business needs that are unique, or they want systems that are custom-tailored to their operations.  But even if your business needs are standard, and an off-the-shelf system will work for you, you need to:

Get Data Get at and integrate data. The data you need may be:


In different databases: Oracle, SQL Server, Notes, Access, etc.


In different locations: Web server, FTP server, local network server, remote network server


Outside the organization altogether: Internet, sister or parent company, D&B, Edgar, etc.


Not in a database at all: Text file, spreadsheet, word processor


Analyze Data Analyze the data. Information in a database is rarely in the form most useful to those who want to see it. Before being presented, it needs to be cross-referenced and joined with related data, then grouped, collated, summarized, reduced, or filtered. In short, whatever analysis is required by the user ought to be done before the user sees the data.

Present Data Present the data. To add maximum value, data must be delivered and presented in uncluttered screens carefully crafted with charts, tables, and graphics; and the navigation and manipulation of the data must be intuitive and push-button simple.


2. Services we offer
We offer a wide variety of development and consulting services, including:

Web and Client/Server Software Development

We can design, build, and deliver Web and client/server software systems for your enterprise -- systems that are pragmatic, streamlined, and focused.  We have extensive experience in all types and sizes of systems, including:

  • Internet, intranet, and extranet applications
  • Client/server applications
  • Business intelligence and business planning applications
  • Data warehousing/Data mining/OLAP applications


Data Analysis consulting

We frequently assist our clients in getting, moving, merging, analyzing, querying, and reporting data, in conjunction with, or independent of, a customized software system. We have worked on the acquisition and analysis of all sizes of databases, from terabytes on down.

IT and Systems consulting:  Analysis, Definition, Selection, and Integration

We aSystems analysis, definition, selection, and integration:  We can help in the process of analyzing your requirements and operations, and we can design technical strategies and technical solutions that fit with them.

  • What technology do we need to get, and how do we get it?
  • How do we make our systems focused, optimal, and usable?
  • What new or modified infrastructure do we need to make it happen, and make it cost-effective?
  • What do we need to put in place to make our systems run in a hands-off, lights-off manner?

Related systems services

Need help with all of the overflow details of a project? We frequently assist our clients with ancillary systems-related services and products. Here are some examples:

  • Data Import/Export
  • Programmed spreadsheets
  • Help files
  • Installation Programs
  • User manuals
  • Internal technical documentation


3. Characteristics of our work
Bridging the business/technology gap

We feel it is our job to understand your business issues and problems, and to speak in your terms. It is not your job to understand the details of Internet or software technology, to speak software jargon, or to know technical arcana.


Putting ourselves in your shoes

We go beyond the formal project requirements; we really care about making your project useful and successful. We constantly put ourselves in the position of the project sponsor and users. Here are some examples of the kind of things we worry about:

  • What might change? "Okay, so there are four regions now; but we know they've restructured the company in the past. Isn't it likely that they restructure it again, especially with the upcoming mergers? We'd better make it easy to restructure the reporting units in the program."
     
  • What other requirements are implied? "We have an Export feature. But on the Import side, what happens if this item is already defined? We'd better have a Reconciliation feature."
     
  • How can this be made more useful? "You know, we're telling the user here that this item is in use. If I were a user, I'd want to know where and why. We'd better have a Usage report; in fact, after giving the message, we can ask the user if he wants to run the Usage report."
     
  • Is it clear? "The way the formulas are defined right now, there is going to be rounding in the Total column. Wouldn't it be confusing to a user if the totals don't match up? We'd better deal with that."
     
  • Does it do the job? "Uh-oh. The rollup works fine, but it seems way too slow. I wouldn't be happy if I were the user. Let's see what we can do about it"
     
  • Is there a better way? "The specs call for a separate Update procedure. But why not have the program probe the database and perform the update automatically if necessary?"
     

Actual quotes from actual clients:

"You thought of everything!"

"The consummate consultants."

"What I really appreciate is that I don't
have to spell everything out for you."

"I'm really glad that you're working on this.
Now I don't have to worry about it!"

"I want you on this project because
you understand how we think."

"See, now, I understood that! Most software people
start talking right away about bits and bytes!"


4. Technologies we work with
Our systems have utilized a wide variety of technologies, including:

  • .NET, Visual Interdev, Visual Basic
  • C++, C#
  • Java, Javascript
  • HTML/DHTML/XML
  • Oracle, Sybase, SQL Server, Access

5. Where we work
We can work either at your site, or at our own premises, whichever is more suitable to the work at hand, or whichever you prefer.

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Datatrope Systems, LLC
700 Canal Street, Suite 305 • Stamford, CT 06902
Tel (203) 964-1800 • Fax (203) 964-4774


Copyright แนน8-2005 Datatrope Systems, LLC.
All rights reserved.

Datatrope